This weeks team building exercise has a very special place in my heart because it helps you tie in customer service. If a business wants to be successful it needs to help their teams become successful with customers. In today's world where everyone wants it bigger, faster and better; our customers have access to a virtual 31 flavors of providing customer reviews and feedback. You cant move two clicks without seeing a customer review. Smart companies will make time to focus on how their employees are performing in customer relations and will invest in the learning and support their teams need to succeed. This weeks exercise, emphasizes the need for our teams to explain themselves when communicating with customers. Our customers need to know the how, who, what, why , when and where. We are the experts in our fields and we know why we are asking "the questions" but our customers do not. It is an easy skill to forget as we are all weighed down with more work and more deadlines, but a simple reminder of how uncomfortable a poor exchange between a company representative and a customer can be when things are not explained may be all your teams needs to jump start their engines. Please enjoy this weeks team builder!
Are you talking to me?
Purpose: Demonstrate the importance of explaining the who, when, where, why and what of a process when working with a customer. This exercise also builds team awareness of how they can support their team in customer service interactions.
The key component the participants should take away from this exercise is the importance of explaining your actions with a customer. When a customer is well informed they are more likely to respond positively because they understand the reasons for your actions or questions. It is also a great way to build trust in the customer relationship and that goes a long way when looking to strengthen the likelihood of return business.
I am so excited about the One Minute Obstacle Course! This is a challenge I would love to participate in. This is just the right kind of silly fun to facilitate real team learning! Ready-Set-Go!
The One Minute Obstacle Course
Purpose: Develops a team’s ability to rely on each other, without outside resources, to succeed and or complete a challenge. This is a great challenge to bolster trust, communication, problem solving and listening skills and simulate working under pressure or deadlines
Conclusion / Debrief
To conclude the activity. Announce the winners and if you chose, have a metal ceremony like the Olympics! Stores such as Party City have these metals and small award statues for purchase at a very economical price. After the awards are given out, ask the teams a few questions to help them cement what they learned from the activity.
Typical courses involve obstacles the participants must climb over, crawl under, balance, hang, jump, etc. Puddles of muddy water, ropes/nets, and "no touch" restrictions are often used to make the course more difficult. Items you can use in an Obstacle Course
6.Stackle Blocks or cups
8.Laundry Baskets from the dollar store
10.Small orange cones
11.Spoons and hard boiled eggs
12.A kids golf set
13.Trash Can Basketball
14.Sand or Water Pails – to carry or fill another object
17.Toilet Paper Toss
18.Nerf Dart Board
19.Pool Floats (big funny ones to make someone wear to increase difficulty)
Are you looking for a super quick and super easy way to do some team building that wont feel like forced fun? This activity is the answer to your team building dreams! Well not really, but it's close. This activity is made for the long hall. Its something you can use all year long and actually allow team members to engage in at their own pace...no more "Forced Fun"! Best of all, this is a great activity for REMOTE teams. It encourages engagement and can help build relationships without the need to set aside time for a meeting or separate activity. It's a break room, roll at your own pace activity!
Prompt and Circumstance - is a journal activity. You start the journal with a prompt and let everyone contribute. Each week you add a new prompt and perhaps even let your team members add a prompt. As the weeks go by, your team will open up and hopefully share some laughs. You can even try photo prompts for a "Caption This" or a What's the story"
Check out the attachment below for instructions.
Get outside and go on a Bear Hunt with your Team!!!
This activity is so much fun and it gets you and your team physically "out of the box". This is a great energizer and can help improve their interpersonal skills and reliability of the team members. Give this a try on a Good Weather Day and you and your team will thoroughly enjoy!
Use: Ice Breaker, Afternoon Energizer, Team communication, Team Reliability
Purpose: This is an outdoor exercise that can be used as an energizer or as a tool to improve team communications and influence teams to begin relying on each other rather than the leader for support and direction.
This quick and fun exercise will be the ultimate refresher on a good day. There is no need to officially debrief the group. But make note of any observations you have about how well they worked together when they needed a lifeline. Ask a few questions to guage how much interaction the teams had with each other. Praise when needed and offer positive redirection or ask for suggestions from the team for how they could improve the next time they play.
I am so excited about this week's team building exercise. If you have any fond child hood memories of playing dodge ball on the playground, this exercise is for you and you can play it at work!
Paper Dodge Ball
Use: Ice Breaker, Afternoon Energizer, Welcome Back, New Hire Orientation
Purpose: This exercise is fun, it ss silly and it is a reminder of one the favorite childhood games. Use this an icebreaker before an event, a refresher after lunch a welcome back after a long weekend or a perfect getting to know you game. This game is meant to allow the participants to get up and use their body and well as a little bit of their mind.
Materials: This exercise requires several sheets of paper, at least one sheet of paper per person playing the game. This can be played in a conference room, an office, over a desk, a dining table a rec room, training room or living room. This game can even be played outside in good weather. Each team member will need a pen or a pencil.
Setup: It’s so simple…I mean that! See below
I believe I said it best above so here it is again. At the end of the game, unroll the paper balls and give everyone a few minutes to read them. If you have time, allow everyone to share and discuss the answers. This info can be used as a way to connect with, appreciate or motivate team members.
Post these in a public place for everyone to see and share for at least a week after the game. This is a great way to learn about the people you are working with in any capacity and its just fun to throw paper!
This is one of my absolute favorite exercises to do with all kinds of teams. This exercise works as a fun energizer for well functioning long standing teams and can be made very silly and fun! This exercise may also be used to identify challenge areas in communication and trust within teams. Why is this important? Why should we engage in an activity where we are trying to highlight our perceived deficiencies? When building teams, whom are there to accomplish the same goals, it is important that we pay attention to areas that are weak. These areas will keep teams from functioning well and achieving their goals. So we need to acknowledge these deficiencies so we plan and implement changes or actions to correct them and improve them. Working with a team of people is not very different from a professional sports team. Coaches and players are constantly watching past game footage, finding mistakes and creating plans and strategies to constantly improve on their past performance. We as teams, can follow suit and become the best team that we can be!!! The full instructions are available below for download. As always please leave me a comment and let me know your opinion! Have a wonderful day!
The Marshmallow Challenge is a wonderful way to begin a meeting or an announcement. It will help your team mentally prepare for the meeting ahead. The game itself is fun and a wee bit sticky! It will help the team members "break" ties with previous tasks or preoccupations they have on their mind and even helps reduce stress or anxiety they may be feeling. The actions of the game providing to focus on a fun and challenging task. At the end of this short game, they will better prepared to focus on the new information or topic at hand. The instructions are included in this post as well as in a downloadable file. Please leave me a comment and let me know what you think or better yet, what impact this game had on your team!
Thank you for joining me on my Facebook Live or Linked-In to watch the first installment of 52 Weeks of Team Building. This week I discussed the importance of building a culture of "Play" within your team. Remember, a team may be the people you work with, live with, friends, volunteer groups and more. You can use these concepts with any group you interact with regularly to develop a mind set and culture of "Play". Its about taking actions to help yourself and those around you more engaged, more active, less stressed, more focused and happier. Whether you are starting with us today or you find this post 5 months from now, I want to hear from you! Tell me how you used the Declaration of "PLAY" and what were your results! If you have questions leave me a comment or feel free to email me at email@example.com
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The File for The Declaration of Play is Below. Please Click the File to view and save.
Chief Creative Officer
Crock Pot Chocolate Peanut Clusters (simplyhappyfoodie.com)
I don't know about you but I love my Crock Pot! They are magical little devices where I can dump many ingredients...walk away and BAM! I get a meal. They are so magical that my friend's Husband calls her Crock Pot Witch Majic! I hope you enjoy this recipe. It is crazy easy and something that can easily be done with the family over the holidays. Maybe even make a tasty treat or gift for someone you appreciate.
2 lbs White Melting Chocolate (White Almond Bark or Candy Coating)
4 oz Sweet Baking Chocolate (such as German by Baker's)
2 cups Semi Sweet Chocolate Chips
16 oz Salted Dry Roasted Peanuts
8 oz Unsalted Dry Roasted Peanuts
8 oz Cocktail Peanuts
1. Line your kitchen counter with parchment, or 3 baking sheets with parchment (this recipe makes a lot!).
2. In a 5 qt or larger slow cooker, add the white melting chocolate, sweet baking chocolate, and semi sweet chocolate chips. Put the lid on and set to LOW for 1-2 hours, stirring occasionally (you will want to check it to make sure it is not burning).
3. When the chocolates are all soft and melted enough, stir to combine them.
4. Add all of the nuts to the crock pot and stir them in well. Put the lid on and switch to Warm, or turn off the slow cooker (but leave the crock in the housing to stay warm).
5. Use an ice cream scoop or a Tablespoon, depending on how large you want your peanut clusters, to scoop small mounds onto the parchment paper. After you have used all of the mixture, Rinse your crock with hot water.
6. The candies will take about an hour to really set. When they are set, transfer to an air tight container. These keep well for a week or so, and are wonderful to give as gifts!
The Best Ever Microwave Peanut Brittle
The holidays and winter always have m running for the sticky sweet treats and peanut brittle is one of my all-time favorites! This recipe comes from Julie's Treats and is as tasty as it is easy to make. I hope you enjoy making this for you and your family!
1 c sugar
1/2 c. corn syrup
1/8 tsp salt
1 1/2 c. unsalted peanuts
1 Tbsp butter
1 tsp vanilla
1 tsp baking soda
Combine sugar, syrup and salt in a microwave safe bowl. Microwave for 5 minutes on high. Stir in peanuts. Microwave 3 to 5 more minutes, stirring after 3 minutes. Microwave until syrup and peanuts are light brown. Stir in butter, vanilla and baking soda until light and foamy. Spread on buttered cookie sheet. Cool and break.